Refund policy

Returns and Exchanges

We comply with the Kuwait Consumer Protection Law (Law No. 39 of 2014).

  1. Return Period
    You have the right to return or exchange items within 14 days from the date of delivery.
  2. Return Condition
    Items must be in their original, unused, and unworn condition with all tags and packaging intact. Proof of purchase is required.
  3. Damaged Goods
    If an item is defective or damaged upon arrival, we will provide a full refund or exchange and cover all associated shipping costs.
  4. Refund Processing
    Refunds will be processed to the original method of payment. For Cash on Delivery (COD) orders, refunds will be issued via Bank transfer.